Wednesday, September 3, 2008
I feel like I was in a fog, from the time I asked for the phone line, almost two weeks now and my telephone did not work more then 24 hours, from monday morning to tuesday morning.
I try to call BT and they put me on hold or "test" but nothing changes. At the begining, I could call but not be called, now the call is redirected and I cannt call either.
Any number I try to call, even the BT help number, I am answered: "the number you dialed has not been recognized."
Monday someone from BT did come early in the morning and checked: "nothing wrong inside" he told me after verifications. Then called to tell me he fixed outside and that it does work.
That was true for exactly a day!
Then, I could not even call. That would not be so bad, but redirecting it to an unkown place is really not good, people whom I given my number, even if it was or is temporary, call and do not understand who answers instead of me.
I also tried complaning on-line, and they direct me to a formular that does not accept the french keyboard's @ signe.
Whenever I get to speak to someone from the BT they are so nice, but my phone still does not work! Should I find another company?
The flower weeps in my place, I feel.
What would you do in my place?